FinovateFall 2022 / Horizn
Presenter Profile:
How they describe themselves: Horizn is the #1 digital growth company working exclusively with financial institutions. Horizn helps banks and credit unions increase the number of fully digital customers, drive mass adoption of new platforms and digital capabilities, as well as reduces the cost to serve digital customers.
Horizn works with over 40 financial institutions globally, including some of the largest financial institutions like Wells Fargo and RBC, super regional banks like M&T, and community sized banks like Liberty Bank.
How they describe their product/innovation: Self-Serve Customer Hub: Designed to ensure bank customers can self-learn and have the confidence and know-how to accelerate usage of all digital banking capabilities.
Assisted-Serve for Contact Center and Branch: Making sure the frontline have the right materials right at their fingertips in the moment of need when they’re talking to the customer.
Employee Platform: An interactive gamified Employee Digital Learn designed to rapidly increase digital fluency amongst all employees.
Product distribution strategy: Direct to Business (B2B), Through financial institutions, Through other fintech companies and platforms
Contacts:
Bus. Dev.: Steve Frook (CRO), steve.frook@horizn.com
Press: Janice Diner (CEO), janice.diner@horizn.com