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Presenter Profile:

How they describe themselves: Gridspace is a voice technology and artificial intelligence software company. The company’s software makes conversational care readily available by providing superior machine talent to patients, customers and businesses. Formed as a collaboration with the lab behind Siri and Nuance, Gridspace designs, builds and operates every software component in its full-stack conversational cloud offering. Gridspace is HITRUST and PCI certified and automates calls for leading healthcare and financial services companies.

How they describe their product/innovation: Gridspace is known for providing outstanding, natural-sounding virtual agents and voice observability software to contact centers. The company is a true, full-stack provider of conversational AI – building and integrating its own enterprise-grade softswitch, real-time conversational ASR, semantic search engine, neural TTS, dialog management system, authoring interface, management dashboards and analytics modules. This year, Gridspace is debuting Gridspace Monophone, a fully integrated AI contact center for conversational businesses.

Product distribution strategy: Direct to Business (B2B), Licensed

Contacts:

Bus. Dev.: Michael Thornton, inquiries@gridspace.com
Press: Saul Hudson, pr@gridspace.com