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Presenter Profile:

How they describe themselves: As a global leader in payments and financial technology, Fiserv helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover® cloud-based point-of-sale solution.

How they describe their product/innovation: Virtual Banking Assistant from Fiserv enables you to deliver intelligent, AI-driven conversational experiences to grow, retain, and engage your consumers while reducing your call center costs. This dynamic, innovative platform engages your consumers conversationally through any channel or application; your digital banking app, Alexa, Google HomeTM, Facebook Messenger, etc., understanding messy, unknown language and promoting financial health while gaining actionable insights.

Product distribution strategy: Direct to Business (B2B), through financial institutions

Contacts

Bus. Dev.: Patrick Pritchard, Bus. Dev. Executive, Patrick.Pritchardii@Fiserv.com
Press: Ann S. Cave, VP External Communications, Ann.Cave@fiserv.com