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Presenter Profile:

How they describe themselves: Kore.ai pioneered the creation and adoption of AI-first virtual assistants by enterprises across all industries and regions. Over the years, Kore has emerged as the trusted advisor and preferred technology provider to automate conversational interactions for its Global 2000 customers. Kore’s conversational AI product portfolio has and will continue to transform enterprises by automating delightful customer and employee experiences with unmatched contextual intelligence.

How they describe their product/innovation: Kore BankAssist provides a complete, AI-first customer experience giving banking customers a reason to smile when they contact their financial institution. Prebuilt with the use cases customers use the most, BankAssist delivers a personalized, intelligent conversational experience  for 24/7 access to wider customer self-service for both voice and digital communications. Also discover an industry first, AI-first Contact Center as a Service with innovative features to delight your customers and accelerate agents.

Product distribution strategy: Direct to Business (B2B), through other fintech companies and platforms

Contacts

Bus. Dev.: Peter Berbee, VP Financial Services Product Management, Peter.Berbee@kore.com
Press: Raj Koneru, CEO, Raj@kore.com; 407-455-3053