FinovateFall 2021 / interface.ai
Presenter Profile:
How they describe themselves: interface.ai provides an out-of-the-box Intelligent Virtual Assistant that acts as a “personal bank teller” to help customers 24×7 through every step of their journey from being a prospect to achieving financial wellness.
We power several Financial Institutions across the world and process over 1 million conversations on our platform on a daily basis.
Our solution is proven in production with customers already witnessing over $50M+ ROI and it can go live in less than 2 weeks.
How they describe their product/innovation: One of the top challenges financial institutions are facing today is increased call wait times and high call abandonment rates at their call centers. We have introduced a timely product to help financial institutions solve this problem.
We would like to demonstrate a human-level natural language understanding system that is powering call centers and is helping financial institutions automate the majority of the call center calls in 60 days.
Product distribution strategy: Through financial institutions
Contacts
Bus. Dev.: Srinivas Njay, CEO & Founder, srinivas@interface.ai, 650-381-9283
Press: Laura Bryant, Head of Bus. Dev., laura@interface.ai