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How they describe themselves: TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots.

Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Göppingen, Germany, and employs more than 1,500 people globally. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

How they describe their product/innovation: TeamViewer Engage is a next-gen digital customer engagement platform for providing digital customer service, holding online consultations, and creating online sales opportunities. We empower enterprises to elevate their all-around customer experience to drive brand loyalty.

We help enterprises improve their customer experience in three distinct areas, including:

• Digital Customer Service
• Consultation and Advisory Engagement
• Digital Sales Engagement

Product distribution strategy: Direct to Business (B2B)

Contacts

Bus. Dev.: Franca-Sofia Fehrenbach, Director, Solution Excellence Engage, franca-sofia.fehrenbach@teamviewer.com
Horst-Georg Fuchs, Director, Solution Sales Engage, horst-georg.fuchs@teamviewer.com