Finovate Global Scandinavia: Subaio Partners with Aiia, Boost.ai Brings Conversational AI to DNB

Finovate Global Scandinavia: Subaio Partners with Aiia, Boost.ai Brings Conversational AI to DNB

Denmark-based Subaio announced this week that it was teaming up with fellow Danish fintech – and fellow Finovate alum – Aiia. Subaio will leverage its partnership with Aiia to better assess creditworthiness for its new white label offering. The collaboration will streamline creditworthiness assessment through a combination of Aiia’s access to financial data and Subaio’s recurring payments detection technology.

“To create automation and a product that works for solid credit scoring across industries, we need as solid and deep quality of data as possible to label the transactions and categorize them afterwards,” Subaio Chief Commercial Officer Soren Nielsen said. “That’s why we chose Aiia to help us bring this next exciting step in the Subaio journey up to speed.”

In some ways, partnerships like this are being encouraged by regulatory decisions. The EU’s revised Consumer Credit Directive of 2021 mandates that financial services firms document customer income and recurring expenses before offering financing to help lower the number of non-performing loans.

“With Aiia, Subaio will be able to offer their customers a hassle-free, cost-efficient and data-driven solution to assess creditworthiness,” Aiia SMB & Fintech Director Tanya Slavova said. “With our high quality data in mind, this open banking empowerment will grant borrowers better loan assessments based on the accurate overview of the consumer’s actual financial situation.”

Founded in 2016 and headquartered in Denmark, Subaio made its Finovate debut at FinovateEurope 2020 in Berlin. At the conference, the company demoed its white label subscription management service, which gives customers a comprehensive overview of their recurring payments, helps them cancel unwanted subscriptions, and provides notifications to enable customers to avoid “subscription traps.” The company returned to the Finovate stage two years later for FinovateEurope 2022 in London with a demo of its automatic creditworthiness assessment solution.

Subaio has raised $4.9 million in funding from investors including Global PayTech Ventures. Thomas Laursen is CEO.

Making its Finovate debut at our all-digital FinovateEurope 2021 conference, Copenhagen, Denmark-based Aiia was launched in 2017. A leading open banking platform in Northern Europe, the company demoed its account-to-account payment services at FinovateEurope 2021, showing how the technology facilitates everything from one-off payments for ecommerce to bulk payments for SMEs using a single API. Aiia was acquired by Mastercard in the fall of 2021 for an undisclosed amount. Rune Mai is CEO and co-founder.


In other fintech news from the Nordics, Boost.ai, a Finovate alum from Norway, announced that it will bring its conversational AI technology to Nordic bank DNB. Specifically, DNB will use Boost.ai’s technology to automate more than half of the bank’s chat traffic with its Aino virtual agent. Aino presently automates upwards of 20% of the bank’s customer service requests. According to DNB, more than one million of its customers have interacted with Aino.

Boost.ai VP of EMEA Sanjeev Kumar praised DNB has “one of the many forward-thinking organizations that are reaping the benefits of embracing a conversational AI solution.” Kumar highlighted the fact that conversational AI helps free up staff to enable them to focus on higher-order and more complex customer service tasks. Headquartered in Oslo, DNB is the largest financial services group in Norway. DNB offers a full range of financial services, including loans and savings, insurance and pension products, as well as advisory services for both retail and corporate customers.

“Artificial intelligence is an important part of our digital strategy,” DNB SVP and Head of IT Emerging Technologies Jan Thomas Lerstein said. “In leveraging AI, our aim is to revitalize our value chains, creating better service for our customers and, of course, value for the bank.” Lerstein added that DNB is evaluating other AI-enabled solutions including voice APIs to help the bank reach “higher levels of personalization.”

Boost.ai made its Finovate debut at FinovateFall in New York in 2019, demoing its virtual agent technology. Founded in 2016 and headquartered in Sandnes, Norway, the company introduced a new CEO – Jerry Haywood – in the fall of 2022. Haywood took over the position from founder and previous CEO Lars Selsås, who will focus on product development and innovation going forward.


Here is our look at fintech innovation around the world.

Middle East and Northern Africa

Central and Southern Asia

Latin America and the Caribbean

Asia-Pacific

Sub-Saharan Africa

Central and Eastern Europe


Photo by Mihis Alex

Aiia Launches New Payment Feature, Pay By Link

Aiia Launches New Payment Feature, Pay By Link
  • Finovate newcomer Aiia launched its new payment technology, Pay by Link.
  • The new offering empowers businesses to make payments using a wide variety of common communication channels including email, PDF, SMS, and chat.
  • Aiia was acquired by Mastercard in the fall of 2021.

Leading Northern European open banking platform Aiia unveiled its new payment feature, Pay by Link. The new offering enables seamless payments for both businesses and consumers, using whatever channel they choose. These options include email, PDF, SMS, social media chat, and more.

“We’re in the process of transforming the entire way of paying bills,” Aiia CEO and co-founder Rune Mai said. “With a simple link, we make it effortlessly easy and secure to pay a bill on the go with a bank account without having to enter or remember payment details.”

Using the solution is straightforward: businesses provide Aiia with the necessary invoice information for a given payment and Aiia ensures that all vital information is visible on both the sender and receiver accounts. This lets businesses automate the payment reconciliation process, if they need to. Any company can issue a payment link for an invoice using customer-facing channels such as email, SMS, or even a physical letter.

“With Pay by Link, we give businesses the opportunity to accept and receive payments anywhere and reduce friction in the entire payment flow,” Mai added. “The new feature is bridging the opportunity gap between open banking and a wide range of businesses.”

Aiia’s open banking platform enables businesses to connect their applications to more than 3,000 banks in Europe to access financial data and offer seamless payments. The company made its Finovate debut last year at FinovateEurope 2021, demoing its technology that allows any company to make easy and cost-effective account-to-account payments with just a few lines of code. Since then, Aiia has forged partnerships with Swiss PFM startup keycount, Denmark-based IT services firm Netcompany, and Danske Bank U.K. Last fall, Mastercard announced that it had completed its acquisition of Aiia, a deal that was first reported in September.


Photo by Giallo

Mastercard Completes Acquisition of Northern European Open Banking Innovator Aiia

Mastercard Completes Acquisition of Northern European Open Banking Innovator Aiia

Leading European open banking technology company Aiia is now officially a part of Mastercard.

In a move that will bolster Mastercard’s current distribution channels, technology, data practices, and open banking strategy, the global payments and technology company announced today that its acquisition of the Copenhagen, Denmark-based company has been completed.

“Open banking empowers consumers and small businesses to use their financial data to expand access to financial services, such as demonstrating their financial wellness to increase access to credit, aggregating financial data to improve personal financial management, and to more seamlessly set up and manage payments,” Mastercard Chief Product Officer Craig Vosburg explained. “Together, we’ll continue to build up on our API connectivity and our multi-rail strategy to enable greater consumer access, control, and choice around the world.”

Aiia is the company known formerly as Nordic API Gateway, the leading open banking platform in Northern Europe. More than 40 financial institutions, as well as a number of enterprises, rely on the platform to integrate financial data and offer A2A (account-to-account) payments. Via a simple API, the solution supports a wide variety of payment services ranging from one-off, e-commerce payments to bulk payments for SMEs. The company demonstrated the technology at its Finovate debut at FinovateEurope earlier this year.

Founded in 2017, Aiia includes Danske Bank, OP Bank, Lunar, DNB, and Santander Consumer Bank among its partners. A licensed Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), Aiia has raised more than $15 million (€13.5 million) in funding to date. This includes a $5 million investment from DNB and Danske Bank in April of last year.

“For the past decade, we have worked to build Aiia into a leading and quality-driven open banking platform, which has onboarded hundreds of banks and fintechs onto safe and secure open banking rails,” Aiia founder and CEO Rune Mai said when the acquisition news first broke in September. “We have worked closely alongside banks, customers, and local authorities to ensure that our APIs show the true effect of open banking. We’re excited to become a part of Mastercard and progress our journey of empowering people to bring their financial data and accounts into play – safely and transparently.”

Aiia is the latest fintech acquisition by Mastercard. The purchase comes a year after the completion of its acquisition of real-time financial data and insights company Finicity.


Photo by Magda Ehlers from Pexel

FinovateEurope Digital 2021 Sneak Peek: Aiia

FinovateEurope Digital 2021 Sneak Peek: Aiia

Aiia‘s open banking platform provides easy ways to innovate on top of financial data and the ability to pay and receive money with open banking payments.

Features

  • Aiia Data: Full access to account information services
  • Aiia Pay: Makes it possible for all to leverage open banking payments
  • Aiia Hub: Puts the end-user in control of their shared data

Why it’s great
Open banking for all. Aiia lets a wide range of financial institutions, fintechs, accounting system providers, payment service providers, and others leverage open banking with one single line of code.

Presenter

Gudmundur Hreidarsson, CTO & Co-Founder
Hreidarsson is the Co-Founder of two major fintech successes in the Nordics: open banking platform and advisor, Nordic API Gateway (Aiia), and the personal finance management app, Spiir.
LinkedIn