FinovateFall 2017 / Digital Onboarding
Presenter Profile:
How they describe themselves: Digital Onboarding Inc. is a SaaS technology company focused on helping banking customers activate financial services products. For banks and credit unions, Digital Onboarding provides a fully automated customer onboarding solution that is more efficient and effective than traditional phone calls, emails, direct mail, and print brochures, driving profit by increasing new customer activation rates.
How they describe their product/innovation: Digital Onboarding replaces the physical new customer “Welcome Kit” folder with an instant text message to a digital journey that walks each account opener through the steps required to activate a financial services product and get the most out of the banking relationship. Account openers are entered into an automated messaging thread to keep on top of the activation process. The bank’s onboarding staff benefits from a trackable view of the customer activation funnel and suggested actions to improve conversion rates.
Product distribution strategy: Direct to Business (B2B), through other fintech companies and platforms
Contact
Bus. Dev., Press & Sales: Ted Brown, CEO & Co-Founder, ted@digitalonboarding.co, 732-996-8394
Website: digitalonboarding.co
Twitter: @DigiOnboarding
HQ: Boston, MA
Founded: July 2015
Product Demoed: Digital Onboarding
Product Launch: August 2017
Metrics: 2 founders, financials not disclosed.
Presenters: Ted Brown (CEO & Co-Founder), Jonathan Crossman (CTO & Co-Founder)
- Key Executives
Ted Brown (CEO), Jonathan Crossman (CTO)
Key Stats
- Key Investors
Explorer Advisory & Capital LLC, Salesforce Ventures (as part of 2017 Dreampitch Competition win)
- Key Advisory Board Members
Michael Degnan (Founder, Explorer Advisory & Capital LLC.), Charlie Kroll (Co-Founder, Ellevest), Scott Pitts (Managing Partner, Socket Capital)
- Key Partnerships
Geezeo Engagement Banking
- Key Customers
Digital Federal Credit Union, better known as DCU, is the 15th largest credit union in the United States with over $8B assets, has been selected as the credit union for more than 700 companies and organizations, and serves more than 500,000 members and their families in all 50 states.
Belmont Savings Bank is a $2.37 billion, full-service community bank dedicated to quality, convenience, and personalized service