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Presenter Profile:

How they describe themselves: SaleMove creates enterprise software that enables companies to meet or exceed the in-person customer experience online. Through our suite of software solutions, companies are able to build deeper connections with their customers. With a single line of code, companies can identify and segment their website visitors, provide instant communication across all channels, and deliver guided web experiences through CoBrowsing.

By providing one-click access to human-based customer support, SaleMove eliminates digital dead-ends along the customer journey – ensuring a more seamless customer experience and more satisfied customers.

How they describe their product/innovation: SaleMove’s new Omnichannel Customer Engagement Platform brings even more communication channel into a single platform. The newest version enables support representatives to move phone-based support calls to a digital engagement. It also enables companies to integrate app-based messaging like Facebook Messenger, and now includes OmniGuide, our agent-facing AI chatbot.

Product distribution strategy: Direct to Business (B2B)

Contacts

Bus. Dev. & Sales: Jordan Christopher, SVP Sales, jordan.christopher@salemove.com
Press: Jeffrey Mack, Director of Marketing, jeff.mack@salemove.com